In his own words:

“I currently conduct research for Nokia Design and split my time between running user studies and developing new applications, services and products that, if I do my job right, you’ll using 3 to 15 years from now. Prior to this role I worked as Principal Researcher in the Nokia Research Center, Tokyo. I specialize in taking teams of concept/industrial designers, psychologists, usability experts, sociologists, and ethnographers into the field and, Jan – on the phone displayafter a fair bit of work, getting them home safely. The tough part of the job is in using the data to inform, inspire and affect how my colleagues think and what they do, and in turning research into core intellectual property that underpins the future business. I live and work from Tokyo, my home since 2000.”

Video not available.

September 27, 2007.